PRIVACY POLICY

Port City Protection and Training LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or make a purchase.

1. INFORMATION WE COLLECT

We may collect the following information:

• Identity Data:Name and date of birth (to verify legal age for purchases).
• Contact Data:Billing and shipping address, phone number, and email address.
• Financial Data:Payment information and order history.
• Technical Data:IP address, browser type, and device data.
• Firearm Regulatory Data:For firearm purchases, additional information is required by federal law and is processed by the receiving Federal Firearms License (FFL) dealer during transfer.

2. HOW WE USE YOUR INFORMATION

We use your information to:

• Process and fulfill orders.
• Verify identity and legal eligibility for firearm ownership.
• Communicate regarding purchases, abandoned checkouts, or customer service.
• Prevent fraud and unauthorized transactions.
• Comply with legal and regulatory requirements, including ATF record-keeping.

3. SHARING INFORMATION

We do not sell your personal information. We share information only with:

• Payment Processors & Shipping Carriersfor order fulfillment.
• Receiving FFL Dealersfor legal firearm transfers.
• Service Providersassisting with operations, such as inventory management (FFL Cockpit) and email marketing (Omnisend).
• Law Enforcementor government agencies when legally required by federal or state law.

4. CALIFORNIA PRIVACY RIGHTS (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Request disclosure of the categories and specific pieces of personal information we have collected.
• Request the deletion of personal information (subject to legal retention requirements).
• Opt-out of the “sale” of personal information (Note: Port City Protection does not sell data).

To exercise these rights, please contact us at info@portcityprotection.com.

5. GENERAL DATA PROTECTION REGULATION (GDPR)

For users in the European Economic Area (EEA), we process personal data based on:

• Contractual Necessity:To fulfill your orders.
• Legal Obligation:To comply with firearm regulations.
• Legitimate Interests:To improve our services and marketing.

You have the right to access, correct, or request the deletion of your data, as well as the right to data portability.

6. COOKIES AND TRACKING

Our site uses cookies to improve functionality and analyze traffic. We also use tracking pixels (e.g., Meta Pixel) to monitor the effectiveness of our advertising and affiliate programs. You may disable cookies in your browser settings.

7. DATA RETENTION

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy. Please note that federal law (ATF) requires us to maintain certain firearm transaction records for specific periods, which may override standard data deletion requests.

8. CONTACT INFORMATION

For privacy questions or to exercise your data rights, please contact:

Port City Protection LLC
7414 Linda Vista Lane
Leland, NC 28451
Email: info@portcityprotection.com

8. SMS MESSAGING

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Program Terms and Conditions

1. The messaging program consists of general customer care messaging to answer questions and provide support to customers. Messages will be sent from (336) 800-8674.
2. You can cancel the SMS service at any time. Just text ‘STOP’ to the phone number from which you received messages. After you send the SMS message ‘STOP’ to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at rich@portcityprotection.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy details contained in the rest of this page or contact us at rich@portcityprotection.com